We are the UK regulator for content, goods and services charged to a phone bill.

Code Adjudication Panel

The Code Adjudication Panel (CAP) is responsible for the Phone-paid Services Authority’s adjudicatory function.

The CAP is made up of a maximum of 17 people, from which three members are drawn to form the Phone-paid Services Authority’s Tribunals, which hear and adjudicate on cases against phone-paid services providers that the Phone-paid Services Authority suspects to be in breach of its Code of Practice.

The CAP's decision-making process is independent of the Phone-paid Services Authority, with the members (pictured below) being appointed for their specialist legal and adjudicatory experience.

To find out more please see the PSA Office holders handbook.